Vic McLane

"Vic came through for us when we got rear ended by an food delivery driver whose insurance did not cover the business use of her car. It got complicated real quick but our responsive and highly professional agent was able to sort things out and got us an early repair slot at a top bodyshop .State Farm claim procedure was straight forward and fast. Go Vic"

"VicMcLane & his team are always so helpful. No matter who I talk, or who is helping me, they’re always so courteous and attentive. Rachel even went above and beyond to help our neighbors, who are Spanish fluent, navigate through the insurance process. Highly recommend and trust VicMcLane!"

"What a great State Farm Insurance Agency Vic McLane has! The staff are just wonderful--helped with my insurance quote in a fast and efficient manner--Carol Martin did my quote, and she was very professional and responsive to my insurance needs. Thank you so very much--will recommend your office to others needing insurance."

"Vic McLane is a wonderful caring person and agent. I’ve had the pleasure of working with him and Carol for over 6 years. I never feel rushed and Carol provides excellent customer service and takes time to explain things well. She also tells me about other products I may not have known about. Top notch service!"

"(Translated by Google) I previously had insurance with Allstate. I have never received any kind of courtesy like the experience I had with the best representative in Texas! Rachel Salcido was very professional and answered all my questions. However, she recommended that you call and ask for her !! Thank you Rachel Salcido for your extreme courtesy! (Original) Yo anterior tenía aseguranza con Allstate. Nunca uvo ningun tipo de cortesía como la experiencia que tuve con la mejor representante en Tejas! Rachel Salcido fue muy profesional y me contesto todas mis preguntas. Sin embargo recomendó que llamen y pregunten por ella!! Gracias Rachel Salcido por tu cortesía al extremo!"

"Vic McLane office is so awesome! The staff is very helpful and insightful when it comes to my needs or concerns. The staff do a great job in returning my calls and seek to find every possible solution to my insurance plan. I recommend this office and State Farm Insurance to all my friends and family. To all who needs or looking for a good agent please use Vic McLane and ask to speak with Carol who is very knowledgeable and understanding. She will find the answers you seek and will response back to you in a timely matter with solutions."

"After 3 years of trying to getour policy straight with this agency (we have been with state farm 10+ years), we ended up going with a completely different insurance company. The staff of this office had the highest rated driver on all of our vehicles, and when I noticed and questioned they told me that I had to wait for underwriting to get a response. No apology was offered or resolution attempted by anyone in the office or the agent himself. If you're wanting competent people who know what they are doing, keep looking. If there's any doubt, email me and I'll forward the responses from this office so you can see the service Vic McLane and his staff offer."

"Vic has been my Insurance agent for more than 20 years and he has always been there to help me. There was a time when I bought a car on a Saturday afternoon and I reached out to Vic and with no paperwork signed, he said I'm covered. Everyone in my family has a car accident at one time and we have always been able to reach out to Vic immediately on the scene and he is right on it. But, the biggest help is with my house, we have had several hail claims, as we do in north Texas, and none have ever been denied and I believe its because not only is State Farm the best insurance out there, it's also that Vic is most likely one of the most experienced insurance agents out there. He spent his first 15 to 20 years with State Farm as an adjuster and that alone makes him very familiar with claim. I believe Vic McLane is simply the best agent when it comes to the claim possess. I have gotten my roof paid for several times as I was saying and on two different occasions my neighbors were not able to get there roof paid for and they were within a few houses of me, the damages was light those years but I still got a new roof and my neighbors did not. I would advise if your looking for an insurance agent to go with Vic McLane. Very satisfied customer Darrell Beckum."

"Vic McLane and Carol Martin have been wonderful to work with. Carol is helpful, knowledgeable easy to contact ALWAYS! Whenever I have a question, she has the answer. Actually the whole office works as a team. Our time with them has always been great. Whether it’s for our vehicles or home, they know their stuff! Highly recommend them."

"I love this office! Employees are friendly, courteous, and know their stuff. They can answer any questions I might have and if they don't know the answer they research and always allways call me back. My business has been with them for many years and I wouldn't want to go anywhere else. THANKS GUYS"