State Farm® Insurance Agent Vic McLane

"Johnny is a true professional and great person."

"I had a truly 5-star experience with my car insurance company. Not only did they offer one of the best prices I could find, but their customer service was outstanding from start to finish. JOHNNY was friendly, knowledgeable, and genuinely willing to help. He mad e the entire process simple and stress-free, answering all my questions and making sure I felt confident in my coverage. It’s rare to find a company that combines affordability with such high-quality service, and I’m really glad I chose them. Highly recommend!"

"Darla is super amazing ! As is, the agency. Really grateful for their expertise and insurance guidance. Big thanks Vic and Darla !"

"Thank you Darla Jackson for helping me with my car insurance policy. You are very helpful and knowledgeable. You made the process very easy to switch insurance companies. I appreciate your time and quick responses via email. Thank you for all of your help. I would highly recommend State Farm and Darla Jackson for your Insurance needs."

"Johnny was amazing to work with. If he did not know the answer, he would find it and got back to me right away."

"Johnny from your team helped me save a lot of money and provided great service. Very glad I called!"

"Johnny was quick with my quote, friendly, and made the choice easy."

"Vic and his team are awesome! We were with our insurance for more than 20 years, we assumed we would be given the best rate, it kept creeping up. Made a phone call to Vic and he saved us $4000/year! Great people to work with! Update: Darla has been so great to work with on our move and renters insurance!"

"Julie Hart provided me with exceptional personal service as she always does, in handling/answer questions re: our Auto renewal coverages and resulting premium calculations. Thank you Julie. Best, Joe"

"Vic's office as a whole is always helpful , and Julie in particular is always friendly and extremely helpful! I can't recomend them enough!"

"Darla at State Farm provides exceptional service and is always incredibly responsive to my inquiries. She was a tremendous help during our 2020 move to Southlake, managing the transfer of our policies from San Antonio with ease. Additionally, she expertly guided us through adding our young drivers while securing the best available discounts. I truly appreciate her professional guidance, patience, and prompt attention to every detail of our insurance needs. Thank you, Darla, for your consistent support and dedicated assistance over the years."

"I've been wigh State Farm for quite some time and have been happy with my agent but especially the help I get from his staff. I'd like to give kudos to Darla Jackson for assisting me with my needs. She represents the company well and I only hope that they realize what an asset she is. Many thanks."

"I would like to thank Darla Jackson for the information provided as I am searching for options. I heard a lot of good things and word of mouth. She is a great help and I'm sure a great asset to her office. THANKS"

"I appreciate the great customer support that I received when getting information about my account. It really means a lot that despite the agent State Farm stands united. Thanks for your assistance Darla Jackson!!!!"

"Darla Jackson in Vic's office is the best! She is extremely responsive and provides great detailed information."

"State Farm has been my insurance for many years. Throughout those years I have encountered many representatives of the company but by far I have been impressed with my current State Farm office representative, Darla Jackson. She is always ready to help, offer suggestions and truly shows the power of great customer service!! She is the reason I keep my business with State Farm and continue my confidence in the company!!! Thanks a bunch!!! -Mrs. Vegas-"

"Darla is always very helpful and prompt when I need something. Grateful for her support!"

"After a vehicle fender bender I contacted State Farm. Talked to Vick then started the online claim through the State Farm app (he said to let him know of any problems). That was a seamless process and got the claim started the same day. As State Farm gave me options of my choice for a body shop. I selected Caliber Collision center which was close to my home. Also selected Enterprise car rental for a short term rental which was near Caliber. I then submitted the claim online. Within 15 minutes I got a call from Caliber to arrange the service drop off and got a call from Enterprise to make an appointment to pick a car up. The whole process was so easy. Got a reasonable estimate from Caliber and they started work the next day. Work was quickly done and my 2016 car looked new as if nothing had happened. We have been with this agent since moving to Bedford and that was 39 years ago. Agents try to get me to change insurance companies (they say for cheaper) but I always refuse. If ever I have an insurance issue I contact Vic and he has come through every time. It’s not always just the premium paid but the service you receive when you have a problem. I’ll never move to a different agency."

"Great experience working with Johnny Herrera. Responsive and fast in addressing needes. Recommended"

"Always great service here. Johnny really knows his stuff."

"Johnny was so helpful in getting me a copy of my auto insurance card in a hurry when I needed it! Service like that can't be beat! Thank you Johnny! 👏😊👍"

"Johnny is excellent and did wonderful job.Highly recommend him."

"Kudos to Johnny Herrera for great advice on their insurance products, responsiveness to my requests, and timely follow ups. Highly recommend him if you are looking for a new insurance provider."

"Always great service. Johnny is always very helpful"

"I am writing this review based on my most recent experience with State Farm. I am a 30+ year customer. I had a question I needed answered about my policy in regards to renting a moving truck. I wanted to know if my insurance also covers the rental. Well come to find out, Vic McClane's office is closed on Fridays. So I then called the customer service line. When I asked them, they were unable to provide a definitive response. They referred me back to the agent. So therefore State Farm is NOT THERE FOR YOU! I never thought I would be writing such a review about Vic or State Farm. But because neither one of you can provide something as simple as answering a question, this is what you deserve. Even though I am still a customer, this will definitely cause the need to shop an insurance company that will be there for me. POOR CUSTOMER SERVICE VIC!"