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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Clark

June 24, 2026

5  out of  5
rating by Tim Clark
"Jonny did a great job and very knowledgeable."
We responded:
"Thank you Tim. Good to have you back."
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Matt Shepherd

June 17, 2026

5  out of  5
rating by Matt Shepherd
"I recently encountered some things that I needed help with regarding my vehicle insurance. Darla went above and beyond to find results and provide options to move forward. I appreciate the personable touch and care she provided throughout this process."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Vic McLane’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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B R

June 15, 2026

5  out of  5
rating by B R
"I worked with Johnny @ the agency. Pleasant to deal with, professional but the best part he was able to get me a great quote savings quiet a bit. Very responsive"
We responded:
"B, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dalton Jantzen

June 9, 2026

5  out of  5
rating by Dalton Jantzen
"Darla did an amazing job putting our coverages together and answering questions—more than the normal amount 😳

Great Job Darla!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Vic McLane’s Team. "
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saman syed

June 9, 2026

5  out of  5
rating by saman syed
"Hello,

Darla has consistently provided outstanding customer service. I have been with State Farm for many years, and her prompt responses to my emails and phone calls have always been incredibly helpful. She is professional, knowledgeable, and always goes above and beyond to ensure our needs are taken care of. Her dedication and commitment to excellent service are truly appreciated.

Thank you, Darla, for all that you do!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Southlake to know that you had such a wonderful experience with us here on State Farm Agent Vic McLane’s Team."
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Rod Alexey

June 9, 2026

5  out of  5
rating by Rod Alexey
"Julie Hart is both personable and professional. She was able to provide me with a product quote very quickly and she prepared the required documents I needed in a timely manner. Thanks!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Vic McLane’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Niro Samarakkody

June 5, 2026

5  out of  5
rating by Niro Samarakkody
"If you want an agent who is responsive, professional, and incredibly kind, call Julie Hart. She handled our recent vehicle changes and policy additions flawlessly. She perfectly embodies the "Like a good neighbor" spirit by being helpful, approachable, and reliable when you need her most. Thanks for the fantastic service, Julie!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Angela Hines

June 1, 2026

5  out of  5
rating by Angela Hines
"My husband and I have both our home and auto insurance with State Farm, so when I needed renters insurance for my parents' apartment in a retirement community, I called State Farm. Agent Johnny Herrera was quick, efficient, and extremely helpful. With just one phone call, he provided several coverage options and had the policy in force immediately at a great price.

The entire process was simple and stress-free. We highly recommend Johnny Herrera and the team at Vic McLaine's State Farm office for their excellent customer service and professionalism."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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angela schwemmer

May 28, 2026

5  out of  5
rating by angela schwemmer
"Called in to get an auto and renter’s quote and worked with Johnny who was not only helpful but also very informative about what all was included in my policy. He went above and beyond and was patient and friendly. Thanks again Johnny!"
We responded:
"Thank you for the review! I’m happy that we could help you!"
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B P

May 7, 2026

5  out of  5
rating by B P
"Johnny is a true professional and great person."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Vic McLane’s Team! We deeply appreciate your kind words here in Southlake . "
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Yoli Smith

May 5, 2026

5  out of  5
rating by Yoli Smith
"I had a truly 5-star experience with my car insurance company. Not only did they offer one of the best prices I could find, but their customer service was outstanding from start to finish. JOHNNY was friendly, knowledgeable, and genuinely willing to help. He mad
e the entire process simple and stress-free, answering all my questions and making sure I felt confident in my coverage. It’s rare to find a company that combines affordability with such high-quality service, and I’m really glad I chose them. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Vic McLane’s Team here in Southlake . "
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joann olsovsky

May 1, 2026

5  out of  5
rating by joann olsovsky
"Darla is super amazing ! As is, the agency. Really grateful for their expertise and insurance guidance. Big thanks Vic and Darla !"
We responded:
"joann, thank you for your wonderful review of State Farm Agent Vic McLane’s Team!"
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wena carle

April 29, 2026

5  out of  5
rating by wena carle
"Thank you Darla Jackson for helping me with my car insurance policy. You are very helpful and knowledgeable. You made the process very easy to switch insurance companies. I appreciate your time and quick responses via email. Thank you for all of your help. I would highly recommend State Farm and Darla Jackson for your Insurance needs."
We responded:
"Wow, thank you for the 5-star review, wena! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Reynaldo Rivera

April 29, 2026

5  out of  5
rating by Reynaldo Rivera
"Johnny was amazing to work with. If he did not know the answer, he would find it and got back to me right away."
We responded:
"Thank you for the fantastic review, Reynaldo! We are always here to help with your insurance needs here in Southlake . "
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JAMIE rAHIMI

April 27, 2026

5  out of  5
rating by JAMIE rAHIMI
"Johnny from your team helped me save a lot of money and provided great service. Very glad I called!"
We responded:
"JAMIE, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Vic McLane’s Team—we are always here to help!"
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Breck Orcutt

April 27, 2026

5  out of  5
rating by Breck Orcutt
"Johnny was quick with my quote, friendly, and made the choice easy."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Vic McLane’s Team here in Southlake . "
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Traci Schwomeyer

March 3, 2026

5  out of  5
rating by Traci Schwomeyer
"Vic and his team are awesome! We were with our insurance for more than 20 years, we assumed we would be given the best rate, it kept creeping up. Made a phone call to Vic and he saved us $4000/year! Great people to work with! Update: Darla has been so great to work with on our move and renters insurance!"
We responded:
"Thank you Traci! I'm so excited to have you and your family as new customers. "
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Joe Greenhaw

March 2, 2026

5  out of  5
rating by Joe Greenhaw
"Julie Hart provided me with exceptional personal service as she always does, in handling/answer questions re: our Auto renewal coverages and resulting premium calculations.
Thank you Julie.
Best,
Joe"
We responded:
"Joe, thank you for your wonderful review of State Farm Agent Vic McLane’s Team!"
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Tammy

February 23, 2026

5  out of  5
rating by Tammy
"Vic's office as a whole is always helpful , and Julie in particular is always friendly and extremely helpful! I can't recomend them enough!"
We responded:
"Thank you for taking the time to leave such a great review, Tammy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Alicia Parilli

February 18, 2026

5  out of  5
rating by Alicia Parilli
"Darla at State Farm provides exceptional service and is always incredibly responsive to my inquiries. She was a tremendous help during our 2020 move to Southlake, managing the transfer of our policies from San Antonio with ease. Additionally, she expertly guided us through adding our young drivers while securing the best available discounts. I truly appreciate her professional guidance, patience, and prompt attention to every detail of our insurance needs. Thank you, Darla, for your consistent support and dedicated assistance over the years."
We responded:
"Alicia, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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tammy short

February 13, 2026

5  out of  5
rating by tammy short
"I've been wigh State Farm for quite some time and have been happy with my agent but especially the help I get from his staff. I'd like to give kudos to Darla Jackson for assisting me with my needs. She represents the company well and I only hope that they realize what an asset she is. Many thanks."
We responded:
"tammy, thank you for your wonderful review of State Farm Agent Vic McLane’s Team! tammy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Vic McLane’s Team! "
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Sergio Lara

February 12, 2026

5  out of  5
rating by Sergio Lara
"I would like to thank Darla Jackson for the information provided as I am searching for options. I heard a lot of good things and word of mouth. She is a great help and I'm sure a great asset to her office. THANKS"
We responded:
"Thanks so much for the amazing review, Sergio! We really appreciate your support here in Southlake . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Aria Sigma

February 12, 2026

5  out of  5
rating by Aria Sigma
"I appreciate the great customer support that I received when getting information about my account. It really means a lot that despite the agent State Farm stands united. Thanks for your assistance Darla Jackson!!!!"
We responded:
"Aria, thank you for your wonderful review of State Farm Agent Vic McLane’s Team! Aria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Vic McLane’s Team! "
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Phil Null

February 12, 2026

5  out of  5
rating by Phil Null
"Darla Jackson in Vic's office is the best! She is extremely responsive and provides great detailed information."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Vic McLane’s Team. "
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Guille Vegas

February 12, 2026

5  out of  5
rating by Guille Vegas
"State Farm has been my insurance for many years. Throughout those years I have encountered many representatives of the company but by far I have been impressed with my current State Farm office representative, Darla Jackson. She is always ready to help, offer suggestions and truly shows the power of great customer service!! She is the reason I keep my business with State Farm and continue my confidence in the company!!! Thanks a bunch!!!
-Mrs. Vegas-"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Vic McLane’s Team. "