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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Papa Bear

July 26, 2023

5  out of  5 rating by Papa Bear
"I'm a new customer. Met with Vic for the first time earlier this month to review our needs, etc. He spent 75 minutes with someone who wasn't even a customer. Very personable and professional. The staff in the office are also very good. Glad to be with them now!!"

steven unger

July 25, 2023

5  out of  5 rating by steven unger
"Great team of people, very helpful and professional insurance office . Got me great auto and home policy!!!"

Catherine Taylor

April 8, 2023

5  out of  5 rating by Catherine Taylor
"My husband has had Vic as his agent for years and I recently switched to his office, his staff is wonderful and always ready and willing to help. Vic was very helpful with a difficult claim. I've had State Farm for over 60yrs and he's the best."

V Evola

March 28, 2023

5  out of  5 rating by V Evola
"Outstanding Service and Competitive Pricing. The staff always make feel special. I would absolutely recommend Vic McLane and his staff to anyone looking for insurance."

Candy Rushing

March 28, 2023

5  out of  5 rating by Candy Rushing
"I’ve been with Vic McLane’s office for 27 years and Darla has always had exceptional customer service! I highly recommend this office to anyone looking for their insurance needs."

Carl Sledz

March 24, 2023

5  out of  5 rating by Carl Sledz
"Knowledgeable, thorough, prompt and efficient service."

Marilyn Baker

March 16, 2023

5  out of  5 rating by Marilyn Baker
"Vic Malone and his office staff especially Darla have always been very helpful when I have had a problem or question. They take the time to see that everything is taken care of whether it is car, house, or life insurance."

Phillis C

March 7, 2023

5  out of  5 rating by Phillis C
"I deal with Darla always. She is one of the best nowadays. You can not find another person who is willing to extend herself to make sure her customer is very well served."

Heather Swartzlander

March 3, 2023

5  out of  5 rating by Heather Swartzlander
"Darla is amazing! She is always easy to get a hold of and personally addresses any questions I have in a timely manner. She always has my best interest top of mind. She’s great at what she does and is very knowledgeable. So happy this team takes care of me and my family so well! Thank you"

Stephanie English

March 1, 2023

1  out of  5 rating by Stephanie English
"State Farm for 20 years - hail damage. NO COVERAGE. Denied me roof repairs & bankrupted a single working mom who thought she paid high insurance for good coverage. VIC IS THE WORST. Never even had the decency to call me to discuss my claim. DO NOT PAY STATE FARM - NO COVERAGE."

Jiri Smetana

February 10, 2023

5  out of  5 rating by Jiri Smetana
"Vic is fantastic and loves the community! Great staff as well!"

Calypso Blue the Mermaid

December 21, 2022

1  out of  5 rating by Calypso Blue the Mermaid
"Make 100% sure you have note in your account, email or a record of what policy you are needing or they will just choose one for you with no regard to your financial status."

Hans Helmut

September 2, 2021

5  out of  5 rating by Hans Helmut
"Vic came through for us when we got rear ended by an food delivery driver whose insurance did not cover the business use of her car. It got complicated real quick but our responsive and highly professional agent was able to sort things out and got us an early repair slot at a top bodyshop .State Farm claim procedure was straight forward and fast. Go Vic"


June 25, 2021

5  out of  5 rating by D F
"I received a quote from Ms Rachel Salcido and have to say she was super knowledgeable far more than other agents I’ve dealt with in the past. Highly recommend!!!!"

Meagan McDonnell

June 25, 2021

5  out of  5 rating by Meagan McDonnell
"VicMcLane & his team are always so helpful. No matter who I talk, or who is helping me, they’re always so courteous and attentive. Rachel even went above and beyond to help our neighbors, who are Spanish fluent, navigate through the insurance process. Highly recommend and trust VicMcLane!"

Ryan H

June 25, 2021

5  out of  5 rating by Ryan H
"I have been with SF for 25 years and never had a bad experience. Vic and his team are outstanding!!!"

Yvette Limas

June 25, 2021

5  out of  5 rating by Yvette Limas
"Rachel Salcido, thank you for being so helpful and professional! Great quality service!!!"

Ramona Smith

May 6, 2021

5  out of  5 rating by Ramona Smith
"What a great State Farm Insurance Agency Vic McLane has! The staff are just wonderful--helped with my insurance quote in a fast and efficient manner--Carol Martin did my quote, and she was very professional and responsive to my insurance needs. Thank you so very much--will recommend your office to others needing insurance."

Jeff DeHoogh

May 6, 2021

5  out of  5 rating by Jeff DeHoogh
"Vic and his staff know their stuff. They are quick to return calls and get answers. Can’t go wrong with this agent."

Kacee Robinson

May 6, 2021

5  out of  5 rating by Kacee Robinson
"I’ve been a customer for many years.. always great customer service and always returns phone calls.. wouldn’t go anywhere else!!!"

Cheri Sinn

May 6, 2021

5  out of  5 rating by Cheri Sinn
"Vic McLane is a wonderful caring person and agent. I’ve had the pleasure of working with him and Carol for over 6 years. I never feel rushed and Carol provides excellent customer service and takes time to explain things well. She also tells me about other products I may not have known about. Top notch service!"

Loraine Ambriz

May 5, 2021

5  out of  5 rating by Loraine Ambriz
"(Translated by Google) I previously had insurance with Allstate. I have never had any kind of courtesy like the experience I had with the best representative in Texas! Rachel Salcido was very professional and answered all my questions. However, she recommended that they call and ask for her!! Thank you Rachel Salcido for your courtesy to the extreme! (Original) Yo anterior tenía aseguranza con Allstate. Nunca uvo ningun tipo de cortesía como la experiencia que tuve con la mejor representante en Tejas! Rachel Salcido fue muy profesional y me contesto todas mis preguntas. Sin embargo recomendó que llamen y pregunten por ella!! Gracias Rachel Salcido por tu cortesía al extremo!"

Whitney Parnell

April 1, 2021

5  out of  5 rating by Whitney Parnell
"Vic McLane has the best staff! They're always quick at getting a quote back or making a change due to moving. They're also the sweetest ladies to speak with!"

Donald Norman

March 23, 2021

5  out of  5 rating by Donald Norman
"Vic McLane office is so awesome! The staff is very helpful and insightful when it comes to my needs or concerns. The staff do a great job in returning my calls and seek to find every possible solution to my insurance plan. I recommend this office and State Farm Insurance to all my friends and family. To all who needs or looking for a good agent please use Vic McLane and ask to speak with Carol who is very knowledgeable and understanding. She will find the answers you seek and will response back to you in a timely matter with solutions."

Tom Hadley

March 18, 2021

5  out of  5 rating by Tom Hadley
"We have worked with Vic McLane and his staff for over 10 years and have always found them to be courteous and helpful. Carol in the front office is always friendly and quick to respond to our needs and requests."